Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
8.0
Location
9.5
Service
8.0
Dining
7.0
Guest reviews
7.8/10
based on 32 reviews
8.5
8.5/10 based on 243 reviews
William
United States,
May
2024
8.4/10
The hotel's location is a real gem, just across from Kyoto train station, making it incredibly convenient for exploring the city. The rooms were surprisingly spacious, allowing ample room even for larger suitcases. The service was top-notch, with thoughtful gestures like checking on guests during emergencies and offering assistance in multiple languages. However, the dining options were limited to Japanese-style meals, by reservation only, which may not suit all guests.
Rooms
8.0
The layout of the rooms was a pleasant surprise, more spacious than expected.
Service
9.0
The staff was extremely friendly and went out of their way to assist guests.
Location
10.0
The hotel's proximity to Kyoto Station is a game-changer for easy access to transportation and dining options.
Dining
7.0
The dining experience is exclusively Japanese-style and requires reservations, which might not appeal to all guests.
Facilities
8.0
John
United States,
April
2024
7.6/10
I was pleasantly surprised by my stay at this hotel. The room, though originally small, turned out to be much bigger on the 10th floor with a view of the main station, making it clean and cozy. The service was friendly and efficient, although I wished for a bit more flexibility in the room I received for the price paid. The location was superb, right across the street from the train station and within walking distance to many attractions and dining options. The dining experience was satisfactory with reasonable prices, but additional charges for certain items were unexpected.
Rooms
8.0
I was impressed by the spacious and clean room with a nice layout.
Service
7.0
The staff was friendly and helpful.
Location
9.0
The hotel's location directly across the train station was exceptionally convenient, providing easy access to transportation and nearby amenities.
Dining
7.0
The dining experience was decent with reasonably priced options, although some additional charges were unexpected.
Facilities
7.0
The hotel offered basic facilities that were functional and met my needs.